Dr Helen Jordan is a lecturer at the Centre for Health Policy. Helen has delivered this popular short course in a number of formats (1, 2 and 3-day courses) across Australia for a wide range of government and non-government departments, agencies, organisations and health services. Many of the organisations have requested repeat courses. Participants will receive both group and one-to-one assistance during the 3-day course from Helen. For this reason, numbers are limited.